Home Care Costs in Suffolk — Clear Prices and Funding Options

Our visiting care starts at £20.94 for a 30-minute visit, £25.35 for 45 minutes and £29.76 for an hour. Specialist care starts from £34 an hour and live-in care from £1,450 a week. Your own price is confirmed in writing after a free assessment at home.

The visit itself, your carer's time, our recruitment, DBS checks, training and insurance, the care plan and its reviews, medication records, office and on-call support for current clients, cover when your regular carer is unavailable, and travel between ordinary scheduled visits.

Yes. The assessment is free and there is no obligation to go ahead afterwards.

Thirty minutes. We don't offer 15-minute calls — nobody should be rushed in their own home.

Any weekend and bank holiday rates are explained clearly in your written quote before care begins, so there is never a surprise on an invoice.

Only where a visit involves taking you out — to an appointment or the shops, for example — and it is always agreed with you in advance. Travel between ordinary scheduled visits is not charged to you.

Two carers attending the same visit. A double-up visit is charged as two carers, so twice the single-carer rate.

Usually for safe moving and handling — a hoist transfer, for example. It is only ever put in place where an assessment shows it is genuinely necessary for safety.

On a sleeping night the carer rests or sleeps in the home and is available for an agreed, limited number of interruptions. On a waking night the carer stays awake and available throughout the agreed night period. Both are quoted individually — please talk to our team about availability.

Live-in care is charged weekly, from £1,450 a week for one carer. The exact rate depends on the level of support agreed at assessment.

No. A live-in carer lives in the home and provides the support agreed in your care plan, with protected breaks and proper rest each day. Genuine round-the-clock care needs a rota of carers working shifts, not one person working continuously.

Possibly. Suffolk County Council can carry out a care needs assessment and a financial assessment. We can explain the process and work alongside social workers, but the council decides what it will fund.

If the council agrees to fund some or all of your care, Direct Payments let you receive that money and arrange the care yourself — including choosing Harmony as your provider.

For people with significant ongoing health needs, NHS Continuing Healthcare may fund care in full. Eligibility is decided by the NHS following its own assessment, not by us.

Attendance Allowance is a non-means-tested benefit for people over State Pension age who need help with personal care. Many families put it towards the cost of care at home. Eligibility is decided by the DWP.

Yes, and most do. Needs change, and your plan is reviewed and adjusted with you. Any change to the cost is confirmed with you before it takes effect.

We build a small, familiar team around each person wherever we can, so you see the same faces week to week. Holiday, sickness and emergencies occasionally mean a different carer, and we tell you when that happens.

It depends on the package and where you are in Suffolk. Ring the office on 01284 663006 and we'll tell you honestly what we can do and when.

No long tie-in. Care can be ended with seven days' notice, and there are no exit fees.

We arrange cover from within your care team so the visit still happens, and we let you know who is coming.

Yes. After the free assessment you receive an itemised written quotation setting out every rate that applies, with consent from the person receiving care.

Ring 01284 663006, email manager@harmonyhomecaresuffolk.co.uk, or send a care request through the website. We'll arrange a visit at a time that suits you.