Talk to a real person, today

Our care manager picks up the phone herself. No scripts, no call centre. Just a chat about what would help.

For families

Tell us a bit about your situation and we'll be in touch to arrange a free home visit.

For carers

We're hiring warm, dependable carers and office staff across Suffolk. We'll train you up.

Prefer to talk?

Our care manager answers the phone herself during office hours. If you're already a client, someone is on call for you around the clock.

Our office

Address

Harmony Homecare Suffolk

Office 1 & 2, Rosemary House
Lanwades Business Park
Kennett, Newmarket
Suffolk, CB8 7PN

Office hours

Request care

Fill in our secure online form and someone from the team will call you back as soon as they can.

Urgent enquiries

If it's urgent, just ring the office. We'll help you as fast as we can.

If someone is in immediate danger or needs urgent medical help, please call the emergency services.

Common questions

How quickly will someone contact me?

Usually within one working day. If it's urgent, give us a ring instead.

Can I request care online?

Yes. Fill in our secure online form any time, day or night, and we'll be in touch.

Can I visit the office?

Of course — just call ahead so we can make sure the right person is here to see you.

Can I email instead of calling?

Absolutely. Email manager@harmonyhomecaresuffolk.co.uk and we'll reply as quickly as we can.

Can professionals make referrals?

Yes. Hospital discharge teams, GPs, social workers and other professionals can call us or use the online form.

Can I arrange care outside office hours?

You can send a request online any time. Our phones are answered during office hours — if it's urgent, call and we'll do our best to help quickly.

Whether you need care now, you're planning ahead, or you just have a question, our team is happy to help.